Privacy Policy

Last updated: 11th April 2025

At Secured Buyers Agency, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or communicate with us.

1. What We Collect

We may collect personal information such as:

• Your name, email address, and phone number
• Property preferences and budget
• Information provided through enquiry forms or consultation bookings
• Usage data (e.g. how you interact with our website)

2. How We Use Your Information

We use your information to:

• Respond to enquiries and communicate with you
• Understand your property goals and tailor our services accordingly
• Provide our buyer advocacy services
• Improve our website and client experience
• Send you relevant updates, insights, or newsletters (only if you’ve opted in)

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your data is only shared with trusted third parties when:

• It is necessary to deliver our services (e.g. booking systems, email platforms)
• We are legally required to do so
• You have given us consent

4. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. All data is stored securely, and access is limited to team members who need it to perform their duties.

5. Cookies & Website Tracking

Our website may use cookies or tracking tools to help us understand visitor behaviour and improve the user experience. You can choose to disable cookies through your browser settings.

6. Access & Control

You have the right to access, update, or request the deletion of your personal information. To do so, please contact us directly at [email protected]

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us

For any questions about this policy or how we handle your data, please reach out to:

Secured Buyers Agency
Email: [email protected]
Phone: 0422 598 659